You’ve received a request from someone wanting to host a group chat or you’ve found an Influencer or Subject Matter Expert who would like to give an hour of their time to chat with a select group from your hub.  Follow these steps to set up &  get the most out of your chat.

Office Hour Configuration

1. Click “Office Hour Event  Manager” in the admin drop down menu
2. Click the “Create Office Hour Event” button on top Right to start the wizard
3. Enter Title (see Tips section of this document)
4. Select whether this will be first-come first-serve or a selected attendee list based on selection
5. Enter maximum # of attendees the Host would like to chat with
6. Enter Short description
7. Enter a full description for members to click to see full description for more context on the host & topic of discussion
8. To assign the host, type in the name and select the profile of the host
9. RSVP question is optional
10. Set a Date & Time
11. If your host would like to offer chats on a recurring cadence- we support a scheduler to manage this
12. Add a Location - if this is an online chat- toggle to “Online Meeting”and define method
13. Click the “Next” button at the top to Preview
14. The preview screen allows you to select Member roles to notify via a 10KC email about the upcoming Office Hour- You have the ability to add select emails as well.
15. When everything looks good, hit “Publish”
16. If you’re not ready, click “Save draft”

Success Considerations

Pick a Title

Titles that are 23 characters and under perform the best.  Keep in mind your target audience and be as specific with your topic as possible.  What’s a hot topic at your company?  What do you wish you knew?  If you were going to write a book what would you call it?

Write a description
Start with the 5W’s.  Who, What, When, Where and Why? Here’s a link to some sample descriptions.

***Tip***
Use our handy checklist to help you achieve group chat nirvana.

X Who is presenting?  A short (45 character) bio, including your title
X What will you be talking about?
X Will there be a takeaway?
X Why should people come? (Why would you go?)
X When is it?
X Meeting Room Location
X Webex/skype/Conference Link

Notify your members
Start with the 5W’s.  Who, What, When, Where and Why? Here’s a link to some sample descriptions.

***Tip***
Use our handy checklist to help you achieve group chat nirvana.

X Who is presenting?  A short (45 character) bio, including your title
X What will you be talking about?
X Will there be a takeaway?
X Why should people come? (Why would you go?)
X When is it?
X Meeting Room Location
X Webex/skype/Conference Link

Send a reminder email

Within a few days before the Chat, including;

• Title and description of talk
• Link to RSVP with RSVP by date
• # of seats left

Send a follow-up email

Within a few days after the Chat, including;

• Thank them and encourage them to send follow-up questions
• Give them the opportunity to give feedback {Link}
• Let them know when the next group chat is